Ticket Terms & Conditions

Payment Details

Tickets for the Vendors in Partnership (VIP) Awards

Your ticket will not be finalized until payment is received for your ticket/s and you have received a payment receipt. 

  • Once you purchase your ticket, you will automatically be sent an email confirming your purchase.

You can submit payment via credit card through the ticketing portal. The company name that will appear on your transaction record is Verosafe Pty Ltd. Verosafe Pty Ltd runs VIP Awards. VeroSafe Pty Ltd ABN: 90128124765 (Australia)

Booking Conditions

Thanks for your interest in attending the VIP Awards. By registering to attend the VIP Awards, you are agreeing to the following conditions:

  • Your ticket does not include travel, accommodation, internet access or parking.

  • If you book for a ticket during any promotional period, full payment must be received in that promotional period to receive the advertised price. Otherwise the lower price will not be honored.

  • You will need to make your own travel arrangements. 

  • If you cannot attend this event after you’ve booked, another person is welcome to take your place.

  • IMPORTANT: CANCELLATION & REFUND POLICY: For tickets purchased.

  • 100% refund offered if you cancel 30 days or more from the event date.

  • 75% refund if you cancel 15 Days or more prior to the event date.

  • No refunds offered if you cancel 14 days or less from the event date. You are welcome to send a substitute in your place.

  • Full payment is required at time of purchase. Refund policy as above, but you are able to transfer your ticket into another person’s name. Please contact Accounts via accounts@retailglobal.com for any questions.

  • Vendors In Partnership will endeavor to honor special meal requests where possible for no additional fee. If the venue advises special requests will attract an extra charge however, delegates will be expected to cover the cost of the special meal should they wish to proceed with it. This would be at the same cost that Vendors In Partnership is charged.

  • Vendors In Partnership undertake to ensure the event schedule printed is correct at the time of the conference. Due to circumstances outside our control, we may need to alter the schedule and speakers prior to the event and reserve the right to do so without notice.

  • We reserve the right to use the company logo of the person registered to attend Vendors In Partnership. If you wish for the logo to not be used, please email Retail Global Via info@retailglobal.com.

  • We reserve the right to cancel the event in which case you will receive a full refund of your ticket price.

  • We reserve the right to postpone the event, in which case your ticket will be carried over to the following event.

  • We reserve the right to change the format of the event from in person to digital, in which case your ticket will be carried over to the following event.

  • You may be photographed or filmed at the event and you agree to allow these images to be used unless you expressly opt out in writing.

  • You are not allowed to record content at the event for any purpose, including later broadcast, without express written consent of Vendors in Partnership Management.

  • Vendors in Partnership reserve the right to refuse registration or entry to the event for any reason. If this occurs, a full refund will be offered.